We are updating our checkout to give you a seamless experience. Over the next few weeks, we are rolling out the new look, so if your checkout view looks different, that’s why. The new flow is designed to make checkout easier and faster, especially for customers logged into their account. We are also making it easier to locate features like Ship to Store* and improving the mobile checkout experience.
What to Expect
At some point in the next month, the checkout page you see will look different, and if you are logged in, it will autofill the address you last used and auto-select the least expensive shipping option for your order. You’ll also see the Ship to Store option when you expand the Delivery Method option.
On mobile, you’ll see the comment box at the top, your order total at the top and bottom of the screen, and everything on one page.
Your order confirmation page and order emails also have a new look and are easier to read with all of the important details front and center.
Nothing will change when it comes to adding products to your cart, and you’ll get the same services, shipping times, and support options at checkout. We’ll be upgrading more experiences over the coming months, and we look forward to offering new features and improvements. We will keep you informed as we roll out changes.
Troubleshooting Tips
If you encounter any issues during the updated checkout experience, such as an error message, please get in touch with our Customer Support team.
If you have feedback on the new experience, please fill out our Feedback Form.
New to *Ship to Store? If you are located in or near Seattle, WA, Bellevue, WA, Portland, OR, or Chandler, AZ, you can order online and ship your order for free to our LGS, Mox Boarding House. We invite you to stop in, visit, and play a game with us.